Privacy Policy

1. Who we are

This website, rhinoxx.com.ng, is operated by RhinoXX Nigeria, a brand selling herbal dietary supplements for men directly to customers across Nigeria. Our registered office address is Naija Wellness House, 14 Adeola Odeku Street, 3rd Floor, Victoria Island, Lagos, Lagos State, Nigeria.

If you have questions about how we handle your data, contact us at care@rhinoxx.com.ng.

2. What data we collect

When you place an order on this site, we collect only the information you provide in the order form:

• Your name
• Your phone number

We do not ask for payment card details, bank account numbers, or any sensitive health or financial information. All payments are made in cash directly to the courier on delivery.

We also collect standard technical data automatically when you visit the site — your IP address, browser type, device type, pages visited, and the source that referred you (for example, a search engine or an advertisement). This data is anonymised and used only in aggregate to understand how visitors find and use the site.

3. Why we collect it and how we use it

We use your name and phone number for one purpose only: to process and deliver your order.

• An agent calls you to confirm your order and delivery address before dispatch.
• Our logistics partner uses the information to arrange delivery to you.
• We may call or message you once if there is a problem with your delivery or if you request follow-up support.

We do not use your information for marketing purposes without your consent, and we do not send unsolicited promotional messages.

4. Pay on delivery — no online payment data

RhinoXX operates on a cash-on-delivery model only. You pay the courier when the product arrives at your door. We do not process, store, or transmit any payment card or bank account details, and we do not use any third-party online payment processors.

5. Who we share your data with

We do not sell, rent, or trade your personal data to any third party.

We share your name and phone number only with:

• Our delivery partner, solely to arrange and complete your delivery.
• Our order-processing platform (lead relay service), which stores your order request and routes it to our fulfilment team. This service operates under a data processing agreement and does not use your data independently.

6. How long we keep your data

We retain your order details (name and phone number) for up to 12 months after your order is fulfilled, to handle any follow-up delivery or returns queries. After that period, your data is deleted from our active records.

7. Cookies and tracking

This site uses basic cookies to improve your browsing experience and to understand how visitors arrive on the site (for example, which advertisement or search result led you here). We may also use pixels or similar tracking codes from advertising networks to measure campaign performance. These do not identify you personally.

You can disable cookies at any time in your browser settings. Disabling cookies will not prevent you from placing an order.

8. Your rights under NDPR

Under the Nigeria Data Protection Regulation (NDPR) 2019, you have the right to:

• Know what personal data we hold about you.
• Request correction of any inaccurate data.
• Request deletion of your data, subject to our legal obligations.
• Object to or restrict how we process your data.

To exercise any of these rights, contact us at care@rhinoxx.com.ng. We will respond within 30 days.

9. Security

We take reasonable technical and organisational measures to protect the personal data we hold. Our site uses HTTPS encryption for all data transmitted between your browser and our servers.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised date at the top. Continued use of this site after a change constitutes acceptance of the updated policy.

11. Contact

For any privacy or data-protection enquiries, write to us at: